Privacy Policy

Strand & Lock is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

We collect information you give us directly — such as your name, email address and phone number when you contact us, book an appointment or complete a consultation form. We also collect limited analytics data about how visitors use our website.

How we use your information

We use your information to manage bookings, provide treatments safely, respond to enquiries, and — where you have agreed — to send you updates about the salon. We never sell your data.

Keeping your data safe

Your data is stored securely and retained only for as long as necessary to provide our services and meet our legal obligations. Consultation records for aesthetic treatments are retained in line with industry guidance.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. To make a request, email info@strandandlock.co.uk.

Contact

Strand & Lock, Unit 12 & 13, Gibb St, Deritend, Birmingham B9 4BF. Phone 07538 796039.